If customer-sourced part is wrong, who pays for the down time on the lift? If a lawsuit were to happen, based on that service, the shop would lose instantly.
#YOUR MECHANIC DRIVERS#
It’s just short trips.’Įven if you’re not logging a lot of miles, most drivers will eventually sell or trade their vehicles. I only drive the car to the supermarket and back. Automobiles are the second largest investment most people make in their lifetimes. Mechanics are like doctors for cars, so perceive them in a similar way. Would you hire the cheapest doctor in town? I hope not. You are paying for the years of training, development, and experience they have acquired. When it comes to service professionals, you’re not paying for one job in isolation. If the first mechanic can finish the job within an hour, but the second one requires three hours… now which one is the better deal? Second: The first mechanic might have 2-10 times as much experience as the second. Which one is the better deal? It looks obvious, but really isn’t. One mechanic charges $100/hour and another charges $50/hour. It’s impossible to judge the cost of a repair based on labor rate alone. ‘Can’t you do it for a better price? Jiffy Lube says they’ll do the job for a lot less.’ First:.People will complain, ‘I know I can buy that part in a store for X, so why are you charging me this?’ and I respond, ‘Would you bring your steak to the restaurant and ask them to cook it?’ Audra Fordin, owner, Great Bear Auto Repair in Flushing, NY & founder of Women Auto Know: There are many other expenses we have to incur in order to keep the business going. Here’s one that made me laugh: a guy submitted a request through Openbay, and messaged me, ‘How much to fix the dent?’ But he hadn’t even sent us a picture.Īlso, I tell people that we are a for-profit business, and that we’re a. Rarely does diagnostic equipment have a “Hey replace this part” screen.īob Chandler, service manager, Bonded Transmissions, Framingham, MA: That only gives techs information to start with.
Just because you are still paying it off doesn’t make your five-year old, 60,000-mile car new!
#YOUR MECHANIC FULL#
… While wearing full North Face gear, has the newest iPhone AND iPad, and while holding a Big Starbucks! It tells you what it does right in the name. Sure – you may not know the inner workings of a direct-injection engine, but I would guess that most folks know what an air filter is.
#YOUR MECHANIC PLUS#
Plus in today’s world there is no reason to not educate oneself on any topic. While many people may feel this way, I never believe it. You may get sold something that you did not need to have performed. Saying this to the wrong mechanic or service advisor may cost you more in the end. This can leave a vehicle owner open for a very expensive repair. Charles, HumbleMechanic: I recommend vehicle owners shouldn’t say to their mechanics: The following statements are from professionals in the auto industry, in their own words. Here’s what makes these mechanics laugh, what annoys them, and some notes about how best to approach your vehicle service or repair. You may be surprised by the things you should stop asking, as well as what you should ask.
#YOUR MECHANIC HOW TO#
Before you head off to your automotive technician, make sure you don’t run afoul of some basic ‘service lane etiquette.’ We spoke with some technicians (or mechanics), shop owners and managers to get their take on how to talk to a mechanic.
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